<< COVID-19 UPDATE >>
COVID-19 :
Due to the ongoing public health crisis, we are making
changes to how we operate Dragon Impact for the
forseable future. As events are changing daily, we will
do our very best to update you when we can.
Thank you for your support.
Retail Storefront :
Our retail store is OPEN to walk-in customers
from 12pm to 5pm daily.
Please note that our full selection is not
accessible and therefore we recommend
browsing our website first and bringing
us a list of items you'd like to purchase.
Also, you can order your items on this website and
pick-up at the store every day between
12pm and 5pm starting May 19th.
IMPORTANT : Your credit card will NOT be charged.
We will email you once the order is ready for pick up.
You must pay for the order in store when you pick it up.
Why don't you charge my credit card right away? :
Fraud prevention. This ensures no one is using a credit
card without the card owner's permission.
Think of it like booking a hotel room. It reserves
the product for you and like checkout time at a
hotel you can either pay cash, debit or credit
when you come to pick up your order.
Why are you not allowing people to touch items? :
As per WorkSafeBC rules we do not have 6 feet of
the required social distancing space in the store.
We cannot afford over 100 linear feet of barrier
plexiglass to protect our employees and customers.
As most people want to touch and play with our knives
prior to purchasing we cannot afford the extreme
amount of cleaner required and also this may damage
our products.
We are going to follow the professionals advice.
No exceptions.
Online Sales:
We are still accepting and processing online orders,
however due to stock having been moved to a secure
off-site location and because of reduced staff,
orders may take longer than normal to be processed
and shipped.
Due to high volumes, we will not be able to process
last minute cancellations and changes to any order.
Contact:
As we are operating with reduced staff and retail
store closure, please only email us for important and
order-related issues.
Contact Email : sales@dragonimpact.com